Different tools & methodologies conversation designers use — Conversation design is hard. Though not completely unlike designing for mobile and web interfaces, conversational experiences are still a unique problem area to solve for and require specific methodologies as part of the design process. The feedback loop between user interaction patterns and the underlying technology is much tighter in…

Voiceflow sat down with Elaine Anzaldo (or “elaineinthebay”) to talk about how to best showcase your conversation design work through your portfolio. Whether you’re a novice or an expert conversation designer, Elaine has tips to help you put your best foot forward and get ready for your next CxD role. …

It’s a multimodal world out there As humans, we absorb information in a variety of ways. Our 5 physical senses (i.e. sight, hearing, smell, taste, touch) all work together to build our understanding of the world and the realities we face on a daily basis. They are also pretty handy when it comes to helping us…

CxD portfolio tips to help you land the job — The first conversation design portfolio I ever made didn’t even get me to the interview stage. Knowing what I know now, if I were any of the hiring managers who saw that website, I wouldn’t want to hire me either. Don’t get me wrong! …

More Conversation Designers share their experience! — In the first installment in the “How to Get Hired” series, we heard the stories of 4 conversation designers who had been in their current or first role for less than a year. In this segment, we will learn about 4 more conversation design professionals with different backgrounds and varied…

Celebrating my CxD anniversary with another blog post — Yesterday February 16, 2022 was finally my 1 year work anniversary at NLX! I say “finally” because this has been the only job in my life where I’ve religiously celebrated each work monthiversary as a major milestone. …

Conversations in a fashion metaverse —

Raising questions about the new Facebook Ray-Ban Stories smart glasses — Style and innovation. That’s what the new Facebook and EssilorLuxottica partnership has produced with the launch of the new Ray-Ban Stories this September 9th. As both a conversation designer and tech enthusiast, my mind can’t help but wonder: is this really innovation? And more importantly, what are the ethical implications…

6 lessons learned over 6 months of CxD — It’s been exactly 6 months since I joined NLX (yes, I scheduled this to post on my monthiversary— yes, I’m #basic like that). If you read my previous blog post on my journery into this field, you’ll know that my job offer came almost immediately after I became a certified…